Privacy Policy

Last updated: April 13, 2026

Eyematic Electronics operates this website and provides electronic security and surveillance solutions, including all related information, content, features, tools, products, and services (the “Services”). Eyematic Electronics is an India-owned and operated company specializing in CCTV surveillance systems, design, supply, installation, and maintenance services across the country.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or interact with our Services, including when you contact us or request our solutions.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies or can be reasonably linked to you.

We may collect the following types of personal information:

  • Contact Details: Name, phone number, email address, business name, and address.
  • Service Information: Details related to your inquiries, CCTV requirements, site details, and service requests.
  • Transaction Information: Billing details, invoices, payment confirmations, and service history.
  • Communication Data: Information you provide when you contact us via phone, email, or forms.
  • Technical Information: IP address, browser type, device information, and website usage data.

Personal Information Sources

We may collect personal information from:

  • Directly from you: When you fill out forms, request services, or contact us.
  • Automatically: Through website usage, cookies, and analytics tools.
  • From partners or agents: Our authorized technical agents across India who assist in service delivery.

How We Use Your Personal Information

We use your information for the following purposes:

1. Provide and Improve Services

  • To design, install, and maintain CCTV and surveillance systems
  • To understand your requirements and provide customized solutions
  • To improve our products and services

2. Communication

  • To respond to inquiries and provide customer support
  • To send service updates, quotations, and technical information

3. Security and Operations

  • To ensure system safety and prevent fraud or misuse
  • To maintain internal records and service logs

4. Marketing (if applicable)

  • To send promotional offers, updates, or new service information
  • You can opt out of marketing communications anytime

5. Legal Compliance

  • To comply with applicable laws and regulatory requirements

How We Disclose Personal Information

We may share your information in the following situations:

  • With our service teams and technical agents across India for installation and support
  • With trusted service providers (IT, hosting, analytics, etc.)
  • When required by law or legal authorities
  • During business transfers such as mergers or restructuring

We do not sell your personal information to third parties.

Third-Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing information.

Children’s Data

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal data from minors.

Security and Retention of Your Information

We take reasonable steps to protect your information using technical and organizational security measures. However, no system is completely secure.

We retain your information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

Your Rights and Choices

Depending on applicable laws, you may have the following rights:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Opt-Out: Unsubscribe from marketing communications

To exercise your rights, please contact us using the details below.

Our Services and Expertise

Eyematic Electronics has been serving the CCTV and surveillance industry in India since 1995. With over 20 years of experience, we provide solutions for:

  • Trade & services
  • Transport & logistics
  • Banking & financial institutions
  • Schools and educational institutions
  • Hotels and hospitality
  • Transportation infrastructure (airports, tunnels, highways)
  • Industrial sectors (oil, gas, chemical, nuclear)
  • Defense (army and police)
  • Thermal camera systems

International Transfers

Your information may be processed and stored within India or in locations where our service providers operate, subject to applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us:

Eyematic Electronics
Pune, Maharashtra, India
Email: info@eyematic.in
Phone: +91 9657043060